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 Our Family Services
Our Family Services
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Youth Care Worker

Job Description


In April 2016 and April 2017, Our Family was named one of the top 50 “Best Nonprofits to Work For” in the country by The NonProfit Times!

Our mission is to eliminate homelessness and strengthen our community.

Vision- Our community is a better place to live, to grow up, and to grow older.

Our Family is a $5 million agency in Tucson, AZ, that employs approximately 60 staff and hundreds of volunteers and interns. We provide shelter and support to homeless children, youth and families. We promote peace and understanding by helping people talk to each other. We help people learn to be better parents, improve their lives and build stronger families. We help elders live safely and with dignity in their own homes.

Our Family supports a healthy work-life balance and is routinely rated by its employees as having an enjoyable, friendly, flexible, and supportive work culture. We value our employees and hope you will consider joining our team! We are recruiting for the open position of:

Title:                            Youth Care Worker

Dept/Program:             New Beginnings/Homeless Youth Services/Reunion House

Reports to:                   Manager, Reunion House

Status:                         Part-time, Non-exempt

                                    For available shifts see scheduling flexibility below


The primary purpose of this position is to provide program support to assist clients with their day-to-day needs within the structure of Our Family’s Reunion House shelter. The New Beginnings division of Our Family Services provides housing and supportive services to youth, women, and families experiencing homelessness. Homeless Youth Services provides emergency shelter, housing, case management, advocacy, housing, employment/educational assistance, counseling, and life skills to youth aged 12-23 experiencing homelessness or other unsafe living situations. It includes the Reunion House shelter, a 20-bed, DES-licensed facility that provides emergency shelter and support to youth aged 12-17 who have been removed from their family home or run away from an unsafe situation.

All agency positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics. The specific expectations and essential duties of this position include:


  • Enforces house rules for the safety of all clients
  • Ensures security, safety, and cleanliness of the facility
  • Maintains related documentation and records
  • Attends and participates in weekly staff meetings
  • Provides services in a client-centered and culturally appropriate manner
  • Facilitates crisis intervention, conflict resolution and group problem-solving as needed
  • Effectively links clients with appropriate community resources and advocate for client needs
  • Is available to clients at all hours required by program or contracts, including on-call or after hours coverage as required
  • Participates in actively soliciting feedback from program participants through distributing satisfaction surveys or other approved means
  • Works cooperatively with members of a larger treatment or service coordination team, either internally within the agency or externally in the larger community
  • Ensures aftercare planning is conducted with clients, whenever appropriate
  • Responsible for tracking and monitoring child and adult care food program
  • Other duties as assigned

Scheduling flexibility:

The Reunion House is open 24/7/365. Staff must be flexible to meet the varied scheduling needs of the shelter, though we strive to maintain regular schedules as much as possible. Evenings, weekend and holiday work may be necessary to fulfill the duties of the position. Some flexibility in scheduling is available to meet employee needs, as long as agency and department needs are still being adequately addressed.

Available Shifts:       Wed. 1 p.m. to 9 p.m. & Thurs. 1 p.m.  to 10 p.m.

                                   Saturday & Sunday 8 a.m. to 3 p.m.

                                     Friday & Saturday 10 p.m. to 8 a.m.

Our Family Services is an Equal Opportunity Employer. We especially encourage applications from veterans, individuals with disabilities, and alumni from national service programs such as Peace Corps and AmeriCorps.


  • High School diploma or GED required, plus one (1) year experience or add’l education relevant to position
  • Eligible to receive and maintain state fingerprint clearance
  • Eligible to receive and maintain food handler certification
  • Minimum 21 years of age.
  • Reliable and dependable in reporting for shifts
  • Strong communication and people skills
  • Ability to work with diverse populations
  • Since position requires frequent driving to transport clients, a valid Arizona driver’s license, reliable transportation, current auto insurance, and clean driving record are required
  • Must have the physical and sensory capabilities to ensure the safety of youth in our care at all times.
  • Computer and technological skills necessary to complete program paperwork, keep accurate and timely case records, enter and retrieve client information on a database, use agency email, and locate information on internet.
Job Status: Part Time
Date Posted: 3/1/2019
Pay Rate: from $11.75/hour

Pay Comments
Salary for this position starts from a base of $11.75/hr. Individual salaries are based on the number of years of relevant education and experience a candidate has beyond the minimum required for the position. Additional compensation may also be offered based on relevant licensure or certification. All staff who successfully passes a language test showing substantial bilingual ability in Spanish will receive a differential equivalent to $.75/hr.

Important Notes

Our Family offers excellent benefits!

  • 10 paid holidays a year
  • Benefits start the first of the month following hire
  • Affordable medical (30+ hour employees) and dental benefits with a choice of plan options
  • Employer-paid life insurance (30+ hour employees) with the ability to buy up additional coverage
  • Generous paid time off with the ability to use time as it accrues with no waiting period
  • A 403(b) retirement plan with an agency match
  • Educational reimbursement available
  • An investment in staff development, including many quality agency-provided trainings


Recruiter and Available Location Information

 Map It! 3830 E. Bellevue, Tucson, AZ 85716

Send Resume Now!

To apply for this position, or to see a full listing of employment opportunities at Our Family, please go to our website at


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