General Summary: The landlord liaison acts as the primary link between landlords and tenants to resolve disputes or delinquencies in an effort to preserve housing. In addition, this position attends all lease renewals/signings and inspections, helping to educate participants with regard to rules and regulations of their residences at these key points in their residency. This position seeks to cultivate relationships with prospective landlords to increase housing stake in the area.
- Responsible for cultivating relationships (new and existing) with landlords/property managers participating in the housing program.
- Responsible for resolving disputes which may impact a tenant’s residence; not limited to situations or activities which may result in eviction.
- Maintain open dialogue with the landlord/property manager and other staff regarding vacancies, tenants, and physical condition of the properties.
- Maintain and update apartment availability list, ensure apartments are ready and meet tenant scheduled move-in dates.
- Report maintenance and repairs to property manager.
- Regularly attend property inspections and lease signing/renewals.
- Researches and compiles information necessary for meetings, reports, proposals and special projects; work involves use of the internet.
- Maintain awareness of local market conditions and trends. Share ideas to the Program Manager for marketing and for improving tenant satisfaction.
- Provides backup responsibilities for other housing positions as needed.
- Responsible for following any policies, procedures, and controls established by the organization, including access to, protection and use of PHI.
- Performs other related duties as assigned.
- Education – High School Diploma or G.E.D. required; Associate degree or equivalent combination of education preferred
- Experience – Two (2) years of experience with multifamily housing units. Experience in managing residents that require supportive service assistance is desirable.
- Certification – HQS preferred
- Minimum 21 years of age
- CPI certification (Employer provides)
- Initial negative TB test result, within the prior 12 months (Employer provides)
Office Location: Tucson, AZ
CPI is an equal opportunity employer. CPI does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.