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 Our Family Services
Our Family Services
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Lead Youth Care Worker

Job Description


Would you like to join Our Family?

Our mission is to eliminate homelessness and strengthen our community.

Vision- Our community is a better place to live, to grow up, and to grow older.

Our Family is a $5 million agency in Tucson, AZ, that employs approximately 60 staff and hundreds of volunteers and interns. We provide shelter and support to homeless children, youth and families. We promote peace and understanding by helping people talk to each other. We help people learn to be better parents, improve their lives and build stronger families.

Our Family supports a healthy work-life balance and is routinely rated by its employees as having an enjoyable, friendly, flexible, and supportive work culture. We value our employees and hope you will consider joining our team! We are recruiting for the open position of:


Title:                            Lead Youth Care Worker

Dept/Program:             New Beginnings/Reunion House

Reports to:                   Manager, Reunion House

Status:                        Part-time, Non-exempt


The primary purpose of this position is to ensure daily youth support and safety in residential environment, mentor other youth care workers, and fulfill some additional administrative functions in a manner that meets the standards of Our Family. The New Beginnings division of Our Family Services provides housing and supportive services to youth, women, and families experiencing homelessness. Homeless Youth Services provides emergency shelter, housing, case management, advocacy, housing, employment/educational assistance, counseling, and life skills to youth aged 12-23 experiencing homelessness or other unsafe living situations. It includes the Reunion House shelter, a 20-bed, DES-licensed facility that provides emergency shelter and support to youth aged 12-17 who have been removed from their family home or run away from an unsafe situation.


All agency positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics. The specific expectations and essential duties of this position include:

  • Provides assessment, crisis intervention, individual, family, and group services to children, youth, and families.
  • Identifies needs with client(s) and completes individualized goal plan
  • Provides effective crisis management
  • Is available to clients at all hours required by program or contracts
  • Effectively links clients with appropriate community resources and advocate for client needs
  • Plans for client discharge/termination in coordination with client(s) and other providers
  • Works cooperatively with members of a larger treatment or service coordination team, either internally within the agency or externally in the larger community
  • Effectively presents program curricula for classes or groups
  • Assists in completing monthly reports and billings
  • Provides support and coaching to new staff and when acting as the endpoint for the shelter in absence of supervisor
  • Coordinates (with Manager and administrative coordinator) shelter day-to-day projects, such as shopping, facilities management, planning youth activities, etc.
  • Assures feedback from program participants is solicited by staff through regular use of the agency Client Satisfaction Survey or other approved means
  • Assist with the daily and monthly tracking data for CACFP Food Program
  • Assist facility prep cook with CACFP daily food production worksheet and food procurement for the facility
  • Point staff for afternoon and evening medication window
  • Assist in ensuring that all evening youth programming is conducted
  • Participates in Administrator on Duty call rotation
  • Other duties as assigned

The Reunion House is open 24/7/365. This position is 20 hrs. a week, Tuesday – Saturday 6 p.m. to 10 p.m. Staff must be flexible to meet the varied scheduling needs of the shelter, though we strive to maintain regular schedules as much as possible. Evenings, weekend and holiday work may be necessary to fulfill the duties of the position. Some flexibility in scheduling is available to meet employee needs, as long as agency and department needs are still being adequately addressed.

Our Family Services is an Equal Opportunity Employer. We especially encourage applications from veterans, individuals with disabilities, and alumni from national service programs such as Peace Corps and AmeriCorps.


  • Associates degree in a human service-related field or two (2) years’ related experience.
  • Eligible to receive and maintain state fingerprint clearance
  • Eligible to receive and maintain food handler certification
  • Minimum 21 years of age.
  • Reliable and dependable in reporting for shifts
  • Good verbal and written communication and people skills
  • Good organizational skills
  • Ability to work with diverse populations
  • Must have the physical and sensory capabilities to ensure the safety of youth in our care at all time
  • Since providing transportation for clients is necessary to fulfill the requirements of the position, a valid Arizona driver’s license, reliable transportation, current auto insurance, and a clean driving record are required
  • Computer and technological skills necessary to complete program paperwork, keep accurate and timely case records, maintain appropriate correspondence, enter and retrieve client information on a database, use agency email, and locate information on internet
Job Status: Part Time
Date Posted: 11/27/2018
Pay Rate: from $12.75/hour

Pay Comments
Salary for this position starts from a base of $12.75/hr. Individual salaries are based on the number of years of relevant education and experience a candidate has beyond the minimum required for the position. Additional compensation may also be offered based on relevant licensure or certification. All staff who successfully passes a language test showing substantial bilingual ability in Spanish will receive a differential equivalent to $.75/hr.
Recruiter and Available Location Information

 Map It! 3830 E. Bellevue, Tucson, AZ 85716

Send Resume Now!

To apply for this position, or to see a full listing of employment opportunities at Our Family, please go to our website at
You can submit a Word or .pdf application online. You can also drop a completed application off at our offices.


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